Privacy and Cookies Policy

Welcome to Steynd.com! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy outlines how we collect, use, and safeguard your data when you interact with our website.

  1. Information We Collect

When you visit Steynd.com, we may collect personal information such as your name, email address, shipping address, and payment details when you place an order. We also collect non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience and improve our services.

  1. Use of Information

We use the information collected to process your orders, communicate with you about your purchases, and provide customer support. Your email address may be used to send you updates, newsletters, and promotional offers if you opt-in to receive them. We do not sell or share your personal information with third parties for marketing purposes.

  1. Cookies

Steynd.com uses cookies to enhance your browsing experience and personalize content. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and provide targeted advertisements. By using our website, you consent to the use of cookies in accordance with this Privacy and Cookies Policy.

  1. Third-Party Services

We may use third-party services such as WooCommerce, Lumise, Fluent Forms, MailPoet, and Printful to facilitate online transactions, customize products, and manage customer communications. These services may collect and process your personal information on our behalf, but we ensure that they comply with data protection laws and maintain the confidentiality of your data.

  1. MailPoet Newsletter & Emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated):

  • Cookie name: mailpoet_page_view Cookie expiry: 3,650 days. Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.
  • Cookie name: mailpoet_revenue_tracking Cookie expiry: 14 days. Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.
  • Cookie name: mailpoet_subscriber Cookie expiry: 3,650 days. Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce. Note: User must be opted-in and a confirmed subscriber.
  • Cookie name: popup_form_dismissed_{$formId} Cookie expiry: the expiration date varies and can be set per form. Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie’s expiration date. It is applicable for popup, slide-in, or fixed bar forms.
  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Your data is stored securely on servers with restricted access, and all online transactions are encrypted using SSL technology to safeguard sensitive information.

  1. User Rights

You have the right to access, modify, or delete your personal information stored on our website. If you would like to update your details or opt-out of receiving marketing communications, please contact us at support@steynd.com.

  1. Updates to Privacy Policy

We may update this Privacy and Cookies Policy periodically to reflect changes in our data processing practices or legal requirements. We encourage you to review this page regularly for updates and changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding your privacy or data protection rights, please contact us at support@steynd.com.

Thank you for trusting Steynd.com with your personal information. Your privacy is important to us, and we are committed to maintaining the highest standards of data security and transparency.